After 83 years I am happy to say thank you to Fidelity as they have said “thank you” to me so often. I would NEVER recommend Fidelity for your money. by Rachel, 5/19/2019. How to close Fidelity Investments account? 10/21/2020. They have a horrible customer service. Placed an option limited order. WOW was I wrong. They clearly are not serving their customers. What a useless individual and company! I called 2:49 on 11/26/2019 to follow up on the account being closed and I received confirmation via the Secure Message Center online the SSI information was received.I NOW see the account is FUNDED, the transfer has occurred.During this call the rep, "Contacted the back office" to confirm all was now again in order, And ask why the account is STILL closed. 7/25/2019, Cons: Interefere in customer accounts ,cry at evry foul ,sell stocks 1 day after bought, My patience has just run out with FidelityThe first issue I had was that they allow you a margin account,(which is great) They offer you a additional daily margin amount for day trades.I would buy and sell stocks in same day and they red flagged me for being a pattern day trader.I am confused ,you offer me a daily margin amount ,I buy and sell in same day ,and you flag me for being a pattern day trader and shut my account down for 3 months.The last straw came just two days ago, I have a large trading amount and it is also a margin account.I made a very large purchase on a particular stock, at say 170 while it was consolidating.I used my money and I used Fidelity money as leverage which I legally have the right to do.The stock was consolidating and was ready to explode,however after one day Fidelity sent out a Margin warning stating they were going to liquidate my position. THEY KEEP YOU OFF REAL TIME TRADING!!! The majority were extremely rude, impersonal with no patience, understanding, or empathy for my situation. Waited 33 min, nobody answered. It is your money, you would assume that would mean something. Anyone arse view a history of transactions made on the. This is happening every time I have an issue with them.Their FidelityPro site is horrible, graphs jerk on the screen, hard to move them around the screen.Under no circumstances you should choose them as your broker. I sent them the warning and DEMAND letter from my mortgage company and they say the amount requested is not right! Disclaimer: Your review, broker rating, pros and complaints information must be honest. I'm going to make sure that EVERYONE I can tell is warned about this DISHONEST sneaky underhanded company (Fidelity) using every source I van find (print and social media) and word of mouth. Pros: The 2 Brokers that left voicemails both lied when they gave me a deadline to send in margin monies...they gave me until 4pm eastern time on April 27th and I actually wired the monies at 9:20am the morning of April 17th...they had just liquidated my shares CANCELLED my account...even though I already had paid shares in it, and then KEPT THE PROFIT OF $3800. They lied to me when they gave me a deadline of April 27th, by 4pm eastern and when I sent the margin monies the morning of the 27th...they had CLOSED my account when SEC and FINRA regulations and Fidelity's own rules state the worse they can do is FREEZE YOUR ACCOUNT for 90 days....so when the $8,575 I wired that morning hit the account they had just closed it AND THEY WIRED THE MONIES BACK TO ME. Horrendous customer service. ", "Once primarily a mutual fund provider, Fidelity Investments is now a full-service broker, providing online, phone and branch services for trading stocks, My Roth IRA has been with Fidelity for 10 years. Rep said tech would call today. When they wanted a refund from me, they gave just one person to talk to. Roth IRA. We were with Fidelity for four years, doing fine with tax-deferred and brokerage accounts. ?..Why in the world would any client want that kind of stuff immediately available?? WHAT COMPANY SENDS YOUR MONIES BACK TO YOU? I have a feeling I’d like Fidelity if I was ever able to use it, unfortunately the severe opportunity cost makes Fidelity a hard pass. This definitely determines my future investments with Fidelity. Three weeks after I informed Fidelity of my opinion, we received an official notice that our brokerage account would be terminated. Please use respectful and No obvious way to contact them personally, although I've emailed and telephoned them in the past. How much are Fidelity Investments' fees? mutual funds, options, and bonds.". Had acct with mutual of america for years. Horrible results. Not sure why there are small limits on the amount of tickets you can add. Consumer reviews could be edited by the website staff to keep TopRatedFirms.com free of inappropriate or offensive language, 12/21/2020. Cons: Incompetent. I have never been told what to do, just provided with the information I needed to help me with my decision making. ON 11/23/2019 I sent the Power of Attorney form by mail. Nothing but errors. They never received it while I had the confirmation of the deliveries. Still maintain my checking account and everything goes in and out smoothly, not one snag ever. They truly know what continuous improvement means and it shows. Somehow one cent was left in my wife's account. Copyright 2009-2021 ACM MEDIA LLC. I called Fidelity. 2/27/2018. We are being charged for 2-accounts quarterly for 1000s of employees. 9/29/2017. by Brian Smith, The customer service reps are rude and talkative while saying nothing. Go to Vanguard and invest in cheap funds or their etfs. by Paul Manoogian, It's not a trust investment company to invest with. Pros: Fidelity knows what continuous improvement means. Well, My employer uses Fidelity for our 401 k at work. The good: These features make it better or as good as the best out there. Not all trades are winners but when you have a position that is going to be the big one and Fidelity takes it upon themselves to sell your position prior to the explosion in price ,it is the last straw.I have had enough with the incompetence and there clowns in the office who have never traded and are going to take it upon themselves to liquidate my position for no reason other than the fact that they have no balls.F Fidelity I lost $200,000 because they want to offer you margin but want to tell you what securities to buy.Big trades make Big profits and Fidelity stole $200,000 out of my account.I am finished with this shit show. CONSUMERS DO NOT CARE TO BE THROWN UNDER THE BUS WHEN FIDELITY'S SYSTEMS DO NO OPERATE PROPERLY AND THERE IS NO EXCUSE FOR A FIDELITY COMPANY TO STATE THAT THEY ARE NOT PART OF THE SAME ORGANIZATION. Forgot to mention you first have to fill out the form and send it by mail just to get approval. numbers on what you have change all night two times at least. The Fidelity 1099 classified my withdrawal as "exception applies," not as a qualified nontaxable withdrawal, because they didn't know if the account met the five-year rule. (Margin should be for 4 days)Evidently the clowns at Fidelity did not feel comfortable with my position and were going to take it upon themselves to sell my position because they did not feel comfortable.That is Rule No.1 - Do not trade on emotion. So, 500K+ plus acct and my Broker had not set up his VM and I couldnt get through the auto voice to save the world?Once they responded to my email I let them know the account was not real time, they gave me some excuse but admitted it was NOT real time quotes and that that is their standard operating procedure? perfect service and results.Employer changed to fidelity. We are very pleased with the 2 advisors that we have had for the 25 years we have several accounts with Fidelity. Website is terrible. I have used Selftrade but that has now become pathetic. Very unprofessional while talking with customer. When I contacted them to know the cause, they said they have an algorithm to select best customers with highest revenue, highest assets at fidelity. Use Fidelity's IRA Contribution Calculator to determine your partial contribution amount. Fidelity Go accounts are designed to have a regular annual review in addition to the monthly progress updates. Stay away from them. I am preparing for an extended summer stay in Canada. 3/12/2018. Clean design, smooth animations, minimalistic but not too plain is all you need but this app is great for people serious about investing and offers a lot of help from its more than helpful representatives. It is entirely faulty and incapable of giving accurate guidance. by Matthew Lestina, You have to get a gold medallion stamp on their form usually a bank VP then send it back by mail. But it's not typically thought of as a “go-to” company by people under 35 years old. Exp: I talked to one rep yesterday, he complained that he had problems as well and he was working on a Sunday!I set up "one small" online Bill Pay on Dec 2nd for payment on the 1st of January, have over 100k in my Investment account, and a smaller amount in my cash account. All rights are reserved. honestly NONE> confused and dazed customer service, you can get two or three answers usually wrong to the same question.... the wait times can run an hour . It seemed funny when I was trying to find my account, every time I called I had to talk to a different person. Both Vanguard and Fidelity are retirement powerhouses — their brokers’ funds line many 401(k)s, and Fidelity is the leading 401(k) record-keeper. The app did not always integrate all the functions and data that we had on the website, especially when it came to research and analysis, they changed that. On 11/24/2019 I was told they REQUIRE two more documents because the account is CLOSED. So now I'm stuck paying every pay check for something I don't want or need and now I'm forced to shell out a lot of money for prescriptions for combat related disabilities that had been provided for free with my other insurance that now I'm either forced to pay for or just to go without. Be forewarned and do business elsewhere. by Wooten Epes, 6/30/2020. If you already have a Fidelity Brokerage Account, IRA or workplace savings plan (e.g., a 401k, 403b, or 457 plan), please login to save your application. My wife and I had IRAs with Fidelity which we closed ten+ years ago. Then after telling them AGAIN my address they said they would overnight the 5k check instead they spent 32 dollars to overnight a check for 40. This is after ALL NECESSARY PAPERWORK was filed with Fidelity....FOUR MONTHS AGO. The only real trick to this backdoor IRA is that you cannot have any tax-deferred IRA accounts with money in them. Make you lose hair if that's what you want. When I called the day after to unlock my account, they told me that things are moving in the right direction (not before giving a few minutes of summary where things were left off)and I should have my account is opened soon. Check out our video about how easy it is just a joke issue RESOLUTION regulations... Rep, told me they will have to hold my money out if the company panic... Account to Fidelity managed funds business January 2018 purchase and was put hold! Me they will have to hold my money out if the organizations are actually qualified.! Searching for the $.01 market itself all content from the “ feed tab., 2/6/2018, long time customer -got obscure letter banning trading - can not any... Trading - can not even have computer access to the full U.S. stock and options markets, a for! Had been closed with no way to long for me I am happy say..., if you think I wo n't qualify designed to have any tax-deferred IRA accounts with them as promised and... 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